Support
Questions about your account, a contract or a payment? Our team answers by email, Monday to Friday. Most requests get a reply within one business day.
Send us a message
Before you write
I didn't receive my verification code
Check your spam folder and wait a couple of minutes before asking for a new code. Each new request cancels the previous code. If you use SMS, make sure the number includes your country code.
My withdrawal hasn't arrived
Mobile money withdrawals usually arrive the same day, bank and card payouts can take up to 5 business days. If it's been longer, write to us with the date and amount shown in your wallet history.
The client isn't approving my milestone
Send a message in the contract chat first. If you get no answer, you can open a dispute from the contract page and our team will review the work and the conversation.
Someone asked me to pay or get paid outside Yevedo
Don't. Payments made outside the platform aren't covered if something goes wrong. Send us the person's profile name and a screenshot of the message.