Last updated: November 1, 2026
Delete your Yevedo account
You can delete your Yevedo account at any time, from the app, from the website, or by email if you no longer have access. This page explains how, and what happens to your data.
Before you start
- Finish or close your contracts. An account with an active contract or an open dispute can't be deleted until it is completed, cancelled or resolved.
- Withdraw your balance. Move any available funds in your wallet to your payout method first. We can't pay out a balance after the account is deleted.
- Save what you need. Download invoices, deliverables or messages you want to keep. You won't be able to sign in afterwards.
Delete from the app or the website
- Sign in to your Yevedo account.
- Open Settings, then Account.
- Tap Delete account and confirm.
Request deletion by email
No longer have the app, or can't sign in? Send a request from the email address registered on your account to support@yevedo.com with the subject "Account deletion request".
We reply to confirm it's really you, usually within 2 business days, and the account is deleted once you confirm. If you write from another address, we will ask for more details to check that the account is yours.
What is deleted and what is kept
| Data | What happens |
|---|---|
| Public profile, photo, skills, work samples | Hidden immediately, deleted within 30 days |
| Email, phone number, password, security settings, linked Google or Apple sign-in | Deleted within 30 days |
| Saved payout methods, push notification tokens, signed-in devices | Deleted within 30 days |
| Identity documents | Deleted within 30 days, unless needed for an open investigation |
| Messages, contracts, deliverables and reviews shared with other users | Kept for the other user's records, shown as from a "Deleted user" |
| Payment and transaction records | Kept as required by tax and anti-money-laundering laws, generally up to 7 years |
| Backups | Overwritten within 90 days |
Taking a break instead
If you only want to stop using Yevedo for a while, choose Deactivate account in Settings > Account. Your profile is hidden and you stop receiving notifications, but your data, reviews and history are kept. Sign in again to reactivate it. Deletion, on the other hand, can't be undone.
Questions
Write to support@yevedo.com. More details on how we handle your data are in our Privacy Policy.